Payment, Shipping, Refund and Cancellation

This document outlines the policies related to Shipping, Refunds, Pricing, and Cancellation for www.thesecretariat.in, a subscription-based digital news website ("Website," "We," "Our," or "Us"). By using our services, you agree to abide by these policies. Please read them carefully before subscribing to our services.

  1. Shipping (if applicable):
    We may collect various types of information from you, including but not limited to:
    • As a digital news website, we do not offer physical products that require shipping. All our services are delivered electronically through our online platform. Therefore, this section is not applicable to our website.
  2. Refunds:
    • Subscription Fees: All subscription fees are non-refundable. Once you subscribe to a plan and make a payment, you acknowledge and agree that you will not be entitled to a refund for any reason, including but not limited to dissatisfaction with the content, features, or any other aspect of our services.
    • Billing Errors: In the event of billing errors or unauthorized charges, please contact our customer support team within 30 days of the charge date. We will investigate and rectify any genuine billing discrepancies.
  3. Pricing:
    • Subscription Plans: We offer various subscription plans with different features and pricing. The pricing details for each plan are clearly mentioned on our Website. We reserve the right to change the pricing of our plans at any time. However, any changes to the pricing will not affect your current subscription during its active period.
    • Currency: All pricing mentioned on the Website is in Indian Rupees (INR) unless otherwise specified.
  4. Cancellation:
    • Cancellation by You: You have the right to cancel your subscription at any time. To cancel your subscription, log in to your account and follow the cancellation procedures provided on the Website. Please note that subscription fees are non-refundable.
    • Cancellation by Us: We reserve the right to suspend or terminate your access to the Website for violations of our Terms and Conditions. In such cases, you will not be entitled to a refund.
  5. Contact Us:
    • If you have any questions, concerns, or requests regarding Shipping (if applicable), Refunds, Pricing, or Cancellation policies, please contact us at:
      SML Digital Media Pvt Ltd
      7th Floor, (Left Wing) Sambhaav House,, Nr Judges Bunglow Cross Road, Bodakdev, Ahmedabad, Ahmedabad, Gujarat, India, 380054
      Email: connect@thesecretariat.in | www.thesecretariat.in
  6. Changes to Policies:
    • We may update these policies from time to time due to legal requirements, changes in our services, or other reasons. The revised policies will be posted on our Website with the effective date. It is your responsibility to review these policies periodically to stay informed about any changes.
    • By subscribing to our services, you acknowledge that you have read, understood, and agreed to these Shipping (if applicable), Refunds, Pricing, and Cancellation policies.